Privacy
Last updated
Draft — not yet reviewed by a lawyer. This page describes accurately what the service does, but it has not been checked as a legal document and should not be relied on as one. RateMyLandlord is not launched.
This site publishes information about landlords, and it is used by tenants who may have reason to fear their landlord. Both of those facts shape everything below.
If you write a review
Reviews are published under a display name you choose. We never publish your real name, your email, your phone number or your unit number alongside a review.
We hold your email address to run your account. Where we hold a real name — for example because you verified a tenancy — it is stored encrypted, with the key held outside the database, and it is never included in any query that produces a public page.
You can edit or withdraw your review at any time from your reviews. Withdrawing hides it everywhere; we retain the record itself so that, if a dispute later arises about what was published, it can be established. We do not delete that record while a dispute is on foot.
If you upload a lease
This is the most sensitive thing we handle, so it is handled least.
- The PDF is kept for 7 days, then deleted. It is stored encrypted so we can re-check it if you tell us the analysis is wrong, and removed automatically after a week. You can delete it sooner from your lease page, and that deletes the file itself, not only our record of it.
- Personal details are removed before any AI model sees the text. Names, phone numbers, email addresses, social security numbers, bank and card numbers and dates of birth are replaced with placeholders first. If that process fails, the analysis stops rather than proceeding.
- We keep only the redacted clause text and the analysis, so you can read your report again.
- We do not train on your lease, and we do not add it to any comparison corpus unless you explicitly opt in.
- You can delete a lease and its analysis outright, from the report page. That is a real deletion, not a hidden flag.
We do not accept scanned or photographed leases, because reading them would mean sending images of your document — including your signature — to a third party before we could redact anything.
If you are a property owner
Property ownership is public record and we publish it as recorded, with its source. But an assessor’s record of an owner’s mailing address is frequently that person’s home, and republishing it at scale is a different act from it sitting in a government file.
What we do and do not publish:
- We publish owner names as they appear in the public record, including where the owner is an individual rather than a company. Operating a rental is a business activity and the ownership record is public.
- We never publish an owner’s mailing address. The assessor’s record frequently lists a home address, and naming an owner is not the same as saying where they live. We use it internally only to work out which companies share an owner.
- Owner-occupied homes are excluded entirely. Someone living in their own home is not a landlord, and roughly 61% of DC parcels fall into this category. They are not in the landlord database at all.
- We show what the records indicate, with the source and the date we retrieved it — never an assertion of our own.
If a record here is wrong about you — you are not the owner, you sold the property, you live there rather than renting it out, or there is a safety reason your name should not appear — tell us. We investigate and correct on evidence, and we acknowledge within 3 business days.
What we deliberately do not hold
- No tenant-identifying eviction data. Not a name, not a case number, not a defendant field — there is no column for it anywhere in our database and there will not be. Filings are not judgements, and publishing them is precisely the harm this site exists to work against.
- No advertising trackers or third-party analytics profiles.
- We do not sell or share personal data.
Who we share data with
Our database is hosted by Neon and the application runs on Amazon Web Services. Redacted lease clause text is sent to Anthropic for analysis. That is the complete list of processors that receive any content you provide.
Your requests
Ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it, at /corrections. We aim to answer within 14 days. The exception is records under a live dispute, which we preserve — we will tell you if that applies.